Success Stories

"RLM Hospitality has been transformative for Grill Concepts. In just 2 months, their labor optimization and coaching project made a significant impact.

First, they cleaned up our employee records, set up labor goals and forecasting, monitored overtime, streamlined our POS to Payroll integration, and optimized reporting. Then, they provided coaching for both administrative and store-level teams, implemented weekly performance reviews, and worked on continuous improvement and goal alignment.

Their efforts resulted in a labor cost reduction of 15% within 6 weeks, saving us thousands of dollars per period. Our team feels empowered and more capable of managing our finances. We highly recommend RLM Hospitality for their expertise and the significant cost savings they deliver."

“RLM Hospitality not only demonstrated a profound understanding of the R365 program and how to mesh that with our needs but also went above and beyond to ensure a smooth implementation process. Their commitment to excellence and attention to detail were evident at every stage.

I am truly grateful for the partnership with RLM Hospitality and would wholeheartedly recommend their services to anyone seeking a reliable and proficient team for implementing complex systems. Thank you to RLM Hospitality and Rick Miller for your outstanding support and for being an integral part of BMW Management’s R365 software implementation success story."

“I have yet to have a client tell me they had a poor experience with you all, and I can not say that for any other service or channel group. Whatever you're doing, keep doing it!” -Manager at Restaurant365